Services · 2025
A voice AI operator that takes orders, plus analytics.
- Client
- Water delivery company · Client name withheld
- Industry
- Services
- Duration
- 3 months
- Team
- 4 people
- Services
- AI and AI agents
- Year
- 2025
Challenge
Calls went unanswered at peak hours and orders were lost.
Solution and key features
An AI operator speaking Uzbek and Russian takes the order, logs it in the CRM and dispatches a courier.
- Voice dialogue (STT/TTS)
- CRM integration
- Call analytics
Results
- Every call answered, even at peak
Technology
- Python
- Whisper
- TTS
- LLM
- Asterisk